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Shipping & Policies

Payment:

We offer a secure online ordering process, using state-of-the art security and privacy technology, to place your order with Visa or MasterCard credit cards. You can be assured that your online order is secure using our encrypted (SSL) ordering procedure. Second, you can place your order by phone by calling: 1 866.9.CLAIRE. A sales tax of 5% will be added to any order shipped within the state of Wisconsin.

Shipping & Delivery:

Orders will be shipped within 2 business days from receipt of your order, although we make every effort to ship orders the same day or next business day. Exceptions include out-of-stock items, or during the holiday season in November and December. You will always be informed of any delays and given the option of substitution or backorder for unavailable items. At this time, we routinely ship anywhere within the continental United States via UPS or Fedex ground service. If you wish to ship to a post office box, or outside the United States, or for expedited service, please contact us.

Returns & Exchanges Policy:

It is our policy at Claire Soaps™ to ensure the utmost satisfaction for our customers. Therefore, if for any reason you are not satisfied with your order, you may return it for a full refund within fourteen (14) days. The items returned must be: (a) in saleable condition*; (b) in the original packaging; and (c) unopened and unused. All packing invoices must accompany the returns and sent to: Claire Soaps™, 29 W. Spring Street, Chippewa Falls, Wisconsin 54729. *Saleable condition will be deemed and approved by a representative of Claire Soaps™.

We cannot accept returns or offer refunds on any and all SALE ITEMS, SPECIALS AND CUSTOMIZED ORDERS. If you have any additional questions, and we can be of further assistance, please do not hesitate to contact us.

Damaged, Missing or Incorrect Items:

We urge you to always inspect your package/order as soon as possible. Although we take great care in the packaging and inspection of your order, we are human and thus there may be an infrequent error in the overall process of selecting, packing and sending your order. If for some reason your items are damaged, missing or incorrect, please let us know as soon as possible.

All damaged items must be returned to us for prompt credit or replacement. Please contact us when a shipment has been received incorrectly.

Cancellations:

If you must cancel an order, please contact us, stating that you would like to cancel your order.

If your order has not been shipped, you will be credited promptly. If your order has shipped, please follow the returns policy as stated above.

Privacy:

Claire Soaps™ and its proprietor is the sole owner of the information received from this site. It is our pledge not to sell, share, or rent any and all information received on this site.

Periodically, we reserve the right to offer newsletters and promotional emails as an ongoing service to our customers. If you have decided that you no longer want to receive any of our newsletters and promotional emails, please contact us.

DISCLAIMER:

All information provided throughout the Claire Soaps™ web site, whether by Claire Soaps™, and/or its officers or employees, and/or its associated manufacturers, and/or its distributors, has not been, nor is every implied to have been, evaluated by the U. S. Food and Drug Administration, and are not approved to diagnose, treat, cure or prevent disease, and is not intended or represented as a substitute for advice from your own physician, or other health care professional, or any information contained on or in any product label or packaging. You should always consult with a healthcare professional if you have, or suspect you might have, any kind of health problem. The information presented herein should not be construed as the practice of medicine, as may be defined from time-to-time by any state, federal and municipal statutes, prevailing judicial rulings, or any other federal, state, county or municipal agency rules and regulations. All information provided on the Claire Soaps™ web site is for informational purposes only.

Claire Soaps™ is not responsible for any misuse and/or abuse of the information provided herein, and no liability is taken by Claire Soaps™ for any claims resulting from any misuse and/or abuse, whether intentional or unintentional, of any and all products and services. Claire Soaps™ is not responsible for the misuse and/or abuse of any products or services purchased as a result of consumer(s) using this web site, either directly or indirectly, nor is Claire Soaps™ responsible for any problem(s) or difficulty, which may arise through consumer use of any products or services sold by Claire Soaps™. You waive your right, completely and entirely, to any and all claims against Claire Soaps™ regarding any problem(s) or difficulty, which may arise directly through your consumer purchase and use, or through any indirect, incidental or casual use of products and services by any other individual via your consumer purchase. Ordering products from Claire Soaps™, whether online, by phone, or by mail, constitutes the consumer acceptance of the terms of this notice in its entirety.

The information provided refers only to the external use of any and all ingredients.

Claire Soaps™ has carefully researched, to the best of our ability, the information contained in our glossary; however, aromatherapy is considered to be an alternative treatment and is represented as such, nor is ever implied otherwise. We are not recommending that aromatherapy, or any of the products and services contained herein, be used as a substitute for modern medical intervention, and that none of the information provided on this web site should be construed, under any circumstances, at any time, for any reason, as medical, prescriptive, or therapeutic advice. To date, the FDA does not recognize the practice of aromatherapy.

Keep all bath and body products out of the reach of children at all times.

If you are pregnant or nursing a baby, have heart disease, epilepsy, high blood pressure or diabetes, or any other disabling disease, or take prescription medicine of any kind, seek the advice of a health professional before using any product containing essential oils.

Skin tests are recommended for all products before using. Apply a small amount to the skin on your inner arm. Do not use if redness or irritation occurs.

Keep all Claire Soaps™ products away from eyes and mucous membranes unless otherwise specified. If redness, burning, itching, irritation, or any such other pain occurs, stop using product immediately. To stop burning, redness, itching or irritation, do not add water; instead, apply generous amounts of vegetable oil to the area.

THIS WEB SITE AND ITS CONTENT IN ITS ENTIRTY ARE PROVIDED "AS IS," AND CLAIRE SOAPS™ EXCLUDES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE FEDERAL, STATE AND MUNICIPAL LAW ANY GUARANTEE OR WARRANTY, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED GUARANTEES OR WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE FUNCTIONS EMBODIED ON, OR IN THE MATERIALS OF, THIS WEB SITE ARE NOT GUARANTEED OR WARRANTED TO BE UNINTERRUPTED OR WITHOUT ERROR. YOU THE CONSUMER AND PURCHASER, NOT CLAIRE SOAPS™, ASSUME AND ACKNOWELDGE THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION DUE TO YOUR ACCEPTED USE OF THIS WEB SITE AT ANY TIME, AND FOR ANY PURPOSE.

Except as specifically stated in this Disclaimer, or elsewhere on this web site, or as otherwise required by applicable federal, state or municipal law, neither Claire Soaps™, its officers or employees, nor its affiliates or other representatives, will be liable for damages of any kind under any circumstances as may arise out of your use of, or your inability to use, or the performance of this web site, or of this web site’s Content at any time for any purpose, whether or not we have been advised of the possibility of such damages.

Claire Soaps™ uses all and any reasonable efforts to ensure the ongoing accuracy, correctness and reliability of the Content, but we make no representations, guarantees or warranties as to the Content's accuracy, correctness or reliability at any time.

There may be links from time-to-time to other web sites from the Claire Soaps™ web site; however, these other web sites are not controlled by Claire Soaps™ in any way, shape or manner, and therefore we are not responsible for any Content contained on any such web sites, or any loss suffered by you in relation to your use of such other web sites. You waive the right to any and all claims against Claire Soaps™ regarding the inclusion of links to outside web sites, or your use of those web sites.